DELIVERY COSTS

We offer FREE standard delivery on orders of £499 and above across Mainland England and Wales. Standard delivery on orders under £499 is charged at £29.99.

We currently deliver to Scotland, Northern Ireland, the Republic of Ireland, England, Wales, and the Offshore Islands free on orders over £499.

DELIVERY TIMES

Our standard delivery service operates Monday to Friday between 7.00 am and 9.00 pm and excludes UK Bank Holidays and weekends. Nominated Day Delivery is unavailable, and we do not offer a next-day delivery service. England & Wales 5-9 working days after getting the whole materials in our stock. We always will inform you about the time and process delivery time.

Though we aim to deliver within the communicated time frame, delivery may take longer to some rural and peripheral areas.

We are unable to provide an exact date or time for delivery when placing your order, but you will receive an email and/or text message to notify you of your delivery date and estimated timeslot once your order is ready for dispatch. The email and text message you receive both contain a link that will provide real-time order tracking on the day of your delivery, giving you a more accurate time of arrival.

DELIVERY METHOD

We use our fleet of vehicles for all our reliable couriers to ensure your order arrives on time and undamaged. To give everyone peace of mind, a signature is required for all deliveries. If no one is available to take delivery as pre-arranged, a re-delivery fee will apply.

You will need to check all goods for damage and/or loss on arrival, before signing for them. If you are unable to check the delivery thoroughly before signing, please sign as ‘unchecked’ and report any issues to us as soon as possible. If your goods arrive damaged, you must advise the driver who will inform us immediately.

Please note that our drivers are not insured to carry any goods onto private property, so all our deliveries are kerbside/doorstep only. For larger orders, we recommend having people at hand to help.

If a failed delivery results in the cancellation of your order instead of an arranged re-delivery, your order will be refunded minus a carriage fee of £49.99 for the initial failed delivery.